Privacy Policy

1. Who This Policy is From

This Privacy Policy is provided by Madd Ox Consulting, an independent consulting business.

It explains what personal information may be collected when you use this Website, why we collect it, how we use and protect it, and the choices and rights you may have in relation to that information.

For privacy questions or requests concerning information collected through this Website, you can contact us at jaymeth@madd-ox.com.

2. Information Collected

The Website is intentionally simple and does not require you to create an account or provide personal information merely to browse its pages.

The primary personal information we collect is information that you voluntarily provide through the Website's contact form. This may include:

• your name;
• your email address;
• your company or programme, if you choose to provide it; and
• the contents of the message or inquiry you submit.

The contact form does not ask you to provide payment information, government-issued identification, passwords, or other sensitive information.

You should avoid including sensitive or confidential information in an initial website inquiry unless it is necessary for us to respond to your request.

In addition to information you voluntarily submit, the systems used to host and operate a website may automatically process certain technical information when a page is requested. This can include information such as an IP address, date and time of a request, browser or device information, and basic server or security log information.

We do not intentionally collect personal information through advertising technologies, behavioral profiling, or social-media tracking.

3. How that Information is Used

Information submitted through the contact form is used to receive, understand, and respond to your inquiry.

For example, we may use the information you provide to:

• respond to your message;
• answer questions about Madd Ox Consulting or its services;
• communicate with you about a potential consulting engagement;
• follow up on an inquiry when reasonably necessary to address your request; and
• maintain the limited records necessary to manage the inquiry and our communications with you.

We do not use contact-form submissions to send newsletters, promotional email, or other ongoing marketing communications.

We do not sell, rent, or otherwise monetize contact information.

We also do not use information submitted through this Website to create advertising profiles or to track your activity across other websites.

4. Legal Basis for Processing

Where applicable privacy laws require a legal basis for processing personal information, we generally rely on the following bases:

Responding to Inquiries. We may process information you provide because it is necessary to take steps at your request before entering into a potential business relationship or, where appropriate, because it is necessary for the performance of an agreement.

Legitimate Interests. We may process limited information where reasonably necessary for legitimate business purposes, such as responding to communications, maintaining the security and reliability of the Website, preventing misuse, and keeping appropriate records of business communications. We will consider your interests and applicable legal rights when relying on this basis.

Legal Obligations. We may process or retain information where doing so is necessary to comply with a legal obligation.

If privacy laws such as the EU General Data Protection Regulation (“GDPR”) or UK GDPR apply to your use of the Website or to our processing of your information, we will handle your information in accordance with the rights and requirements applicable to you.

If a particular processing activity requires your consent under applicable law, we will request that consent where required. You may withdraw consent where applicable, although doing so does not affect the lawfulness of processing that took place before withdrawal.

5. Who the Information is Shared With

Information submitted through the Website's contact form is transmitted using the form and hosting infrastructure used to operate the Website and is made available to Madd Ox Consulting so that we can read and respond to your inquiry.

We do not sell, rent, or provide your personal information to advertisers, data brokers, or marketing platforms.

Beyond the service providers necessary to host and operate the Website and transmit contact-form submissions, we do not intentionally send Website-submitted personal information to third parties.

The Website does not use an analytics service, advertising pixel, social-media widget, embedded video, embedded map, or similar third-party tracking technology.

The Website is designed so that its fonts, images, stylesheets, and scripts are served from its own domain rather than being loaded from third-party content providers.

We may also disclose information if required to do so by law, legal process, or a valid governmental request, or when reasonably necessary to protect the rights, safety, security, or property of Madd Ox Consulting, our users, or others.

6. Cookies, Analytics and Tracking

This Website does not intentionally set cookies.

It does not use:

• website analytics;
• advertising or retargeting pixels;
• behavioral tracking;
• cross-site tracking;
• advertising or profiling technology;
• social-media tracking widgets; or
• browser local storage or session storage for tracking purposes.

We do not track visitors across websites or build profiles based on their visits to this Website.

Because the Website does not use optional cookies or similar technologies for analytics, advertising, or profiling, there is no cookie-consent banner associated with those activities.

Some technical systems used to deliver websites may use temporary or essential mechanisms necessary to provide, secure, or maintain the service.

7. Security

The Website is served over HTTPS, which encrypts information transmitted between your browser and the Website.

The Website is also configured with security controls designed to restrict unauthorized or unexpected code and third-party resources from running on its pages. The Website does not intentionally load external resources for advertising, analytics, or tracking.

Contact-form submissions are transmitted over an encrypted connection.

We take reasonable measures appropriate to the nature of the information we receive to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee the absolute security of information transmitted to us over the internet.

For this reason, please do not use the Website's contact form to send passwords, payment-card information, government identification numbers, or other highly sensitive information.

8. How Long Information is Kept

We keep contact-form information and related correspondence only for as long as reasonably necessary to receive, review, and respond to the inquiry and to complete any immediate follow-up that is reasonably connected with it.

We do not retain contact inquiries indefinitely simply because they were submitted through the Website.

Once an inquiry and any necessary follow-up have been completed, we intend to delete or otherwise dispose of the associated personal information rather than retaining it for unrelated marketing or profiling purposes.

In some circumstances, information may need to be retained for a longer period where reasonably necessary to comply with a legal obligation, resolve a dispute, establish or defend a legal claim, or maintain a necessary business record. Where information is retained for one of these reasons, it will be retained only for as long as the relevant purpose requires.

9. Your Rights

Depending on where you live and which privacy laws apply to you, you may have rights concerning personal information we hold about you.

These rights may include, subject to applicable legal conditions:

• Access: requesting information about the personal information we hold about you and obtaining a copy of it;
• Correction: asking us to correct inaccurate or incomplete personal information;
• Deletion: asking us to delete personal information where there is no lawful reason for us to continue retaining it;
• Restriction: asking us to restrict certain processing of your information;
• Objection: objecting to certain processing where applicable;
• Data Portability: requesting certain information in a structured, commonly used, and machine-readable format where this right applies; and
• Withdrawal of Consent: withdrawing consent where we rely on your consent as the legal basis for processing.

These rights are not absolute and may not apply in every circumstance. Applicable law may permit or require us to retain or process certain information notwithstanding a request.

To make a privacy request, email jaymeth@madd-ox.com and describe the information or action you are requesting. We may need enough information to verify your identity and locate the relevant information.

We will respond to a valid request within the period required by applicable law. If additional time is permitted or reasonably necessary, we will explain the reason for the delay.

If you are located in a jurisdiction that gives you the right to complain to a data protection or privacy regulator, you may also have the right to make a complaint to the relevant supervisory authority.

10. Children’s Privacy

This Website is a business and professional services website. It is not directed toward children and is not intended to attract or solicit personal information from children.

We do not knowingly collect personal information from children through the Website.

If you believe that a child has provided personal information to us through the Website, please contact us at jaymeth@madd-ox.com. If we learn that we have collected personal information from a child in circumstances where applicable law requires us to take action, we will take reasonable steps to address and delete that information as appropriate.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to the Website, our practices, applicable law, or the services we use to operate the Website.

When we make a change, we will update the Effective Date at the top of this page. If a change is material, we may also provide additional notice where appropriate.

The version of this Privacy Policy in effect at the time information is collected will generally describe how that information is handled, subject to any changes required by law.

We encourage you to review this page periodically if you want to remain informed about how the Website handles personal information.

12. How to Contact Us

If you have questions about this Privacy Policy, want to make a privacy request, or have concerns about how personal information collected through this Website is handled, please contact:

Madd Ox Consulting
Email: jaymeth@madd-ox.com

Please include enough information in your message for us to understand your question or request and, where applicable, identify the information to which it relates.